Terms and Conditions

Welcome to NLX Life Science! By accessing or using our e-commerce site, you agree to be bound by the following terms and conditions.

1. Introduction
These terms and conditions govern the sale and delivery of products from NLX to you, the customer. 
By placing an order, you accept these terms in full.

2. Orders
2.1. All orders are subject to acceptance and availability. 
2.2. Once an order is placed, you will receive an email confirmation. This email does not constitute acceptance of your order. 
2.3. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in the product description or price, or any issue identified by our fraud prevention system.

3. Pricing and Payment
3.1. All prices listed on our website are in [Indian currency] and inclusive of applicable taxes. 
3.2. We reserve the right to change prices at any time without prior notice. 
3.3. Payment must be made through our secure online payment system at the time of ordering. We accept Razorpay. 
3.4. In the event of a pricing error, we will inform you and give you the option to either proceed with the order at the correct price or cancel it.

4. Delivery
4.1. We offer delivery in India only.
4.2. Delivery times are estimates and start from the date of dispatch. We are not responsible for delays caused by unforeseen circumstances or third-party carriers. 
4.3. Delivery charges are calculated based on the delivery location and the weight/size of the order. The total delivery cost will be displayed at checkout. 
4.4. Risk of loss and title for the products pass to you upon our delivery to the carrier.

5. Returns and Refunds
5.1. If you receive a damaged, defective or product crossed its expiry date please contact us within 3 days of receipt for a replacement or refund. 
5.2. Products must be returned in their original packaging and unused condition to be eligible for a refund or exchange. 
5.3. Shipping costs for returned items are non-refundable, and return shipping fees are the responsibility of the customer unless the product is defective or the wrong item was shipped.

6. Customer Obligations
6.1. You agree to provide accurate and complete information when placing an order. 
6.2. You are responsible for ensuring the delivery address provided is correct and accessible.

7. Privacy
7.1. We are committed to protecting your privacy. All personal information collected during the ordering process will be handled in accordance with our Privacy Policy. 
7.2. By placing an order, you consent to the collection and use of your personal information as described in our Privacy Policy.

8. Limitation of Liability
8.1. NLX shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our products or services. 
8.2. Our total liability to you for any claim arising out of or in connection with these terms and conditions shall not exceed the price paid for the product(s).

9. Governing Law
9.1. These terms and conditions are governed by and construed in accordance with the laws of Government of India, and any disputes will be decided only by the courts of ___.

10. Changes to Terms and Conditions
10.1. We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.

11. Contact Information



If you have any questions or concerns about these terms and conditions, please contact us at ___.

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